As a Sales Development Representative (SDR) at Surgimate, you will play a pivotal role in generating qualified pipeline opportunities for our sales team. Often serving as the first point of contact for potential clients, you will be a key brand ambassador, creating meaningful first impressions and setting the tone for a consultative sales process.
Your creativity, professionalism, and communication skills will be essential in cutting through the noise to engage busy prospects. You will thrive in a fast-paced environment where organization, persistence, and authenticity are key. This role is ideal for someone who is proactive, enjoys the art of outreach, and takes pride in building the foundation of customer relationships.
You’ll work closely with both the marketing and sales teams to develop personalized outreach strategies, improve messaging, and continuously enhance lead generation efforts. You'll also contribute insights from the front lines to help inform content and campaign development.
Key Responsibilities
Research and identify high-potential prospects within target markets
Execute a structured cadence of outreach across email, phone, and social channels
Craft compelling, personalized email copy and call scripts to maximize engagement
Make outbound calls and send emails to generate interest and qualify prospects
Respond to and nurture inbound leads, qualifying them for further sales activity
Schedule high-quality introductory calls and product demos with sales executives
Accurately record and update prospect interactions in CRM and sales engagement platforms
Follow up with prospects who expressed interest but did not convert initially
Collaborate with sales and marketing to launch and optimize lead generation campaigns
Support logistics for in-person events or campaigns as needed
Share frontline insights to help shape marketing content and campaign strategies
Join calls with Account Executives to learn from and support the sales cycle
Required Qualifications
1+ year of experience in a Sales Development or similar role within an Enterprise SaaS company
Experience selling in the healthcare technology space, particularly Electronic Health Records (EHR), Practice Management Systems, or Revenue Cycle Management solutions
Bachelor’s degree in Business, Marketing, or a related field
Excellent written and verbal communication skills
Strong cold calling and email outreach capabilities
High level of attention to detail and organizational discipline
Proficiency with CRM systems (Salesforce preferred)
Comfortable receiving and acting on feedback
Enthusiastic about learning, growth, and professional development
Positive attitude and resilience in the face of rejection
Strong interpersonal skills with the ability to build rapport quickly
Copywriting or content development experience
Familiarity with sales engagement tools (e.g., Outreach, Salesloft, HubSpot, etc.)
Experience in a collaborative team environment with shared revenue goals
Working Conditions
Remote-first role with occasional travel required
Flexibility to work extended hours as needed to support key initiatives
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Learn more about Surgimate
Our Product & Mission:
At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care.
Our Team:
At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.
Read more about our team & values here:
https://www.surgimate.com/
https://us.implantbase.com/
https://opendr.com/
Our IMPACT:
Everything we do is guided by IMPACT — the values that shape how we work together and show up for our customers:
Integrity — we do the right thing, even when no one's watching
Mission-Driven — we're motivated by the impact we have on patients and providers
Progress Every Day — we push ourselves to keep learning and improving
Accountability — we own our work and our outcomes
Customer-Centric — we put our customers at the center of every decision
Team — we win together
Our Benefits:
Full time, US based team members can expect:
Competitive salary plus commissions/bonus, 401(k) with company match up to 4%
Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents.
Long Term Disability and Life Insurance
Home Internet & Wellness allowances
10 Holidays + 2 Holiday Eves
18 days PTO, 18 days Sick Leave
Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)
Applicants must be authorized to work in the United States without sponsorship.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.