We are hiring an Identity & Access Management Administrator to join the Identity & Access Management (IAM) team! In this role, you will support day-to-day IAM operations, including initial ticket triage, user access administration, operational tasks, and Active Directory administration, while providing support for Facets access management. You will help ensure users have secure and appropriate access to enterprise systems and applications while supporting established security, compliance, and identity governance practices. As you develop in the role, you will have the opportunity to build deeper expertise in Facets security administration and grow into a subject matter expert. To be successful in this role, in addition to the core job requirements, you'll bring strong organizational and analytical skills, initiative, and the ability to learn independently and take on increasingly complex responsibilities. Strong candidates may bring end-user experience with Facets and an understanding of healthcare operations such as claims processing and related workflows. Advanced Facets experience, Facets security administration experience, and hands-on Active Directory experience beyond basic familiarity are preferred. Candidates with strong business or operational backgrounds and significant end-user system expertise who are motivated to develop their IAM technical skills are also encouraged to apply. Note: This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office. Periodic weekly on-call rotation is required. Sponsorship is not available for this role. Job Responsibilities Administers access by creating, modifying, and deleting profiles, groups, and roles to ensure secure access of organizational systems, participating and/or assisting other team members in a rotating on-call schedule to promptly resolve high-priority issues that surface outside of normal business hours. Creates/Maintains IAM process documentation. Reviews processes for improvement/efficiencies. Meeting service level agreements (SLAs) according to established turn-around times, ensuring compliance with corporate security standards and policies. Assist in performing periodic access reviews, inactivity reviews, and manual compliance/validation of tasks/activities, responding to customer requests and inquiries concerning applications/systems and providing guidance and/or resolution. Employees may be required to participate in a weekly on-call rotation. Job Qualifications Education Bachelor's Degree in a Computer Sciences or Information Systems related field or equivalent work experience. Experience 2 years - Experience in Information Security and/or IT related experience required. Preferred experience with Windows scripting and automation methodology (PowerShell, VBScript, Perl, Batch programming). Skills\Certifications Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Proven analytical and problem-solving skills and ability to perform non-routine analytical tasks Proven ability toward analyzing cross system accesses and troubleshooting access requirements. Understanding of Identity and Access Management solutions. Understanding of Microsoft Active Directory implementation, maintenance, and support for a large-scale environment. Understanding of IAM systems, attribute-based security, role-based security and common connections to applications and systems for a centralized Identity solution. Understanding of a password vault and assistance in ensuring new service accounts are placed in the centralized repository with proper password rotation settings in place. Understanding of troubleshooting approaches, including knowledge of underlying security tools, networking, server, application, and cloud concepts. Proven ability to organize and distribute access through ABAC and RBAC methods. Understanding of tables and columns to identify needed data for an Identity and Access Management provisioning system. Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to IAM team members and/or business personnel. Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability. Understanding of Projects regarding estimates, planning, and deliverables. Preferred understanding of APIs, databases, and file connections for application connections. Preferred understanding of configuring SSO and step-up authentication to support authorization, including federation services. Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means. As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.

Identity and Access Management Administrator.

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