As a Housekeeping Runner, you will help ensure guests have a comfortable and enjoyable stay by delivering requested items, transporting clean and soiled linens, and responding to guest needs promptly. You will support daily Housekeeping operations by keeping supplies, carts, and storage areas organized while providing friendly and attentive service throughout the resort. In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.
What You'll Do as a Housekeeping Runner:
- Deliver requested items, supplies, and amenities to guest rooms and staff areas promptly and efficiently.
- Deliver clean linens to designated buildings and collect soiled linens for transport to the laundry facility.
- Respond to guest requests for additional services or room supplies using designated communication devices.
- Greet guests warmly and provide friendly, professional service throughout the resort.
- Respond to guest and owner requests or concerns promptly and professionally.
- Maintain clean, organized storage closets, carts, and equipment.
- Transport trash and linens to the appropriate collection and disposal areas.
- Inspect items and equipment for damage and report concerns to the immediate supervisor.
- Navigate the resort to provide timely service across assigned areas.
- Perform other duties as assigned to support Housekeeping operations and guest satisfaction.
What You Will Bring as a Housekeeping Runner:
- Strong written and verbal communication skills.
- A friendly, service-oriented attitude and the ability to interact professionally with guests and coworkers.
- The ability to work independently, follow instructions, and manage assigned tasks efficiently.
- Strong organizational skills and attention to detail.
- A commitment to cleanliness, teamwork, and providing excellent guest service.
Requirements:
- Must be at least 18 years old.
- Must have a valid Florida driver's license to operate company golf carts.
- Ability to stand for approximately 90% to 100% of the shift.
- Ability to lift and move up to 50 pounds.
- Ability to work outdoors in varying weather conditions.
- Must be available to work weekends and holidays as needed.
- Must comply with Westgate Resorts policies and procedures and maintain professional appearance, dress, and behavior.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
- Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
- Must demonstrate professionalism, safety awareness, integrity, and a commitment to excellent guest service.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.