Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Position Purpose: The HR Assistant is essential in supporting the Human Resources department through the management of administrative tasks, ensuring compliance with local regulations, and maintaining accurate employee records. This role contributes to HR operations and engagement initiatives, fostering a positive and efficient workplace environment. Principle Accountabilities (Key Result Areas) Social Security Affiliations - Manage employee registrations and updates for Social Security, Compensation Fund, EPS, and related institutions. Back-Office Documentation - Prepare and handle all HR-related administrative documents, including contract addendums, certifications, and other employment paperwork. Compliance Reporting - Ensure accurate and timely submission of reports to entities such as SIRE and RUTEC. Employee Records Management - Maintain up-to-date and organized employee files, ensuring confidentiality and compliance with regulations. Certification Issuance - Provide employment certifications and other required documents promptly upon request. Support HR Operations - Assist in the implementation of HR policies, procedures, and audits to ensure smooth operations. Data Accuracy - Ensure accuracy and timeliness in all HR-related data entry and reporting task. Engagement - Support engagement activities at the site, including planning, organizing, and assisting with initiatives that foster employee engagement and a positive workplace environment. Attributes & Attitude Detail-Oriented - Ability to handle extensive documentation with precision and minimal errors. Organizational Skills - Exceptional time management and the ability to prioritize tasks effectively in a fast-paced environment. Communication Skills - Clear and professional written and verbal communication for interaction with employees, managers, and external entities. Problem-Solving - Capacity to identify issues in HR processes and implement effective solutions. Confidentiality - High level of integrity in handling sensitive employee data and maintaining confidentiality. Teamwork - Collaborative attitude with a proactive approach to supporting HR team members and broader organizational goals. Adaptability - Flexibility to handle evolving tasks and requirements in a dynamic HR environment. Knowledge Educational Background - Bachelor’s degree or diploma in Human Resources, Business Administration, or a related field. Experience - Fresh graduates are welcome to apply; candidates with at least 1 year of experience in administrative HR roles, particularly in documentation and compliance, are an advantage. Technical Skills - Proficiency in HR management systems and Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with local labor laws and HR compliance requirements (e.g., Social Security, EPS, Compensation Funds). Attention to Detail - Strong organizational and analytical skills with a focus on accuracy in documentation and reporting If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. Companies rely on Everise, a leading customer experience firm, to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness! Learn more at www.weareeverise.com.

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