As a Spa Attendant at The Cooper, you are the heartbeat of the guest wellness experience—ensuring that every space is serene, immaculate, and inviting. With an eye for detail and a spirit of hospitality, you support the smooth operation of the spa’s locker rooms, relaxation areas, treatment rooms, and fitness center. Your role is key to maintaining a tranquil atmosphere that reflects the elegance and charm of both our hotel and Charleston itself. DUTIES & RESPONSIBILITIES: Welcome guests warmly and escort them through the spa, ensuring comfort and privacy at all times. Maintain the cleanliness and organization of locker rooms, showers, relaxation lounges, and treatment prep areas. Replenish towels, robes, slippers, beverages, and amenities throughout the day. Prepare treatment rooms between services with proper sanitation and ambiance (e.g., lighting, linens, aromas). Monitor the spa environment for tidiness, safety, and guest readiness—responding proactively to any issues. Assist therapists and reception with guest flow, supplies, and support as needed. Handle laundry responsibilities with care and discretion. Uphold the standards of a Forbes 5-Star spa in all tasks and guest interactions. Support retail presentation and product restocking as directed. Follow hotel safety and hygiene protocols and attend regular departmental training sessions. Clean, disinfect, and maintain ladies’ and men’s locker rooms, saunas, and steam rooms. Clean and maintain the pool, health club, spa treatment rooms, and patio area. Retrieve and dispose of laundry. Fold towels and robes throughout the Spa and Health Club. Maintain knowledge about the hotel features and services, outlets, and hours of operation. Be always an ambassador of the hotel and the company, in and out of the workplace. Maintain confidentiality and security of all guests and general hotel information. REQUIRED SKILLS & EXPERIENCE: Previous spa, wellness, or housekeeping experience preferred; luxury hotel or resort experience strongly valued. Genuine interest in hospitality and wellness. Polished, professional demeanor with a calm, service-oriented presence. Strong attention to detail and organizational skills. Experience in a Forbes 5-Star environment preferred. Multilingual skills or CPR/First Aid certification are a plus. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: Must be able to stand, walk, bend, and lift for the duration of the shift. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Ability to lift up to 40 lbs (laundry bins, linen bags, supplies). Comfortable working in humid/wet environments such as steam rooms, saunas, and hydrotherapy spaces. Available to work weekends, holidays, and flexible hours to support business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. _______________________________________________________________________________ BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify. A career at BHC is an opportunity to grow, innovate, and make a lasting impact. Here, we cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment. Your talents are recognized. Your ambitions are encouraged. Your work truly matters. Join us and discover where your journey at BHC can take you. Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward. We’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.

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