The Cable Department Head oversees daily warehouse operations related to the pulling, staging, inspection, testing, and quality control of power and data cables, adapters, and related equipment. This role leads and trains technicians, ensures rental equipment meets quality standards, coordinates workloads to meet shipping deadlines, manages inventory and supplies, and maintains a clean, safe, and organized department. Experience in live event production, entertainment lighting, or rental warehouse operations, along with prior supervisory experience, is preferred.
CORE RESPONSIBILITIES
- Lead a department team of technicians and assigned temp labor, reporting to the Warehouse Manager.
- Assign orders to technicians for pulling, staging and QC, and confirm all orders are 100% pulled on the Outbound Pulling Dashboard.
- Ensure all orders with a next-day stage date are staged and in the staging area by end of day.
- Make sure daily equipment checks are completed within 30 minutes of shop opening.
- Hold the department to QC standards so only gear that has passed QC goes out on rental, and route failed equipment to repair.
- Maintain barcode and RFID tags and drive consistent RFID scanning in the department.
- Flag orders at risk for the next day, along with temp or extra labor needs.
- Report equipment and supply shortages to the Warehouse Manager and submit department shop supply orders.
- Keep the department clean and organized to the daily, weekly and monthly standards.
- Train and develop technicians, and support physical inventory counts when directed.
CABLES DEPARTMENT HEAD
- Oversee cleaning, inspection and testing of all cables before rental.
- Equipment scope: Power Cables, data Cables, adapters.
- Troubleshoot and verify control, data and power equipment, and complete repair check-in process with Service department when necessary.
- Understand the system to identify spike in the demand for labor adjustment and proactively anticipate the needs of headcount in the shop.
Requirements
- Experience in entertainment lighting, live event production, or a rental warehouse environment (preferrable).
- Prior lead or supervisory experience, including assigning work and holding a team to deadlines.
- Comfortable working in a warehouse management system and handheld scanners; RFID experience is a plus.
- Strong organization and attention to detail; able to manage multiple orders against fixed ship dates.
- Clear communicator with the Warehouse Manager, other departments and Project Managers.
- Reliable, consistent and process-minded; buys into doing things one best way.
- Able to lift heavy equipment and work on your feet in a warehouse setting.
- Cleanliness and organization are a must have.
- Can manage a team of a few individuals from onboarding, training and execution of tasks.
- Stand for long hours, ability to lift up to 40Lbs occasionally.
- Forklift experience is preferred.