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SPSpectris logo

Spectris

Kawasaki

Commercial Operation Manager.

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. Job Summary This role will be primarily responsible for managing team performance and daily operation, shall lead local commercial operation team to manage whole cash cycle process to meet company business growth strategy and compliant with related polies and guidelines. What will you do? (Responsibilities) 1. Order Entry management Secure sales contracting compliance, including but not limit to: Terms & Conditions / Special Price / Credit / Third party… etc. Ensure order entry efficiency and quality. Order type covers Equipment, Engineering, Consumable, Advisory and Service. Provides regular status of open orders and follows up with sales/customers/production for actions. Monitor and improve shipping & invoicing processes. Work with Export Control team for a smooth and compliant end user screening process 2. Forecast management Work with local management to run an efficient process to deliver reliable & accurate forecast numbers. Able to conduct effective root cause analysis and define counter measures to close the forecast gap. 3. Account receivable & Inventory management Collaborate with local finance team to manage AR overdue as healthy status. Responsible for local warehouse and logistics management to support local sales/after-service activities, while ensuring inventory process accuracy. 4. Supply Chain management Ensure intercompany purchase process efficiency and quality. Manage IC PO (Inter-company Purchase order) shipment priority arrangement with IC vendors. Ensure local vendor onboard and purchase process compliance, efficiency and quality. 5. Lean business development Lead team to execute Group Business Systems activities, including but not limited to Kaizen events and CIP’s (Continuous Improvement Programs)Analyze data and drive improvement initiatives. 6. Reporting & Misc. Work with line manager to support overall commercial operation team optimization. Manage to deliver the required reports with on-time and accuracy. Including but not limited to sales, forecast, Group Business System…etc. Daily management and quality audit to ensure all team members’ performance and following the company’s policies and procedures. Customer Satisfaction (NPS) development and management What do we expect from you? Must have Bachelor degrees or above5-10 years’ experience in order-to-cash process, with ERP project implementation experience as a plus3-5 years’ team management experience Strong result driven via process oriented. Strong learning agility Ambitious & desire-to-win by leading changes Excellent interpersonal skills Logic and analytical Excellent oral and written English Nice to have Experience in lean/Kaizen management SAP key user role in SD/MM/CS module ERP Project go-live or implementation experience Working experience in Pharma or Electronics industry Excellent oral and written Chinese Spectris is a family of businesses with a truly international footprint and a world of careers to explore. Operating across 36 countries we provide high-tech instruments, test equipment and software for many of the world’s most technically demanding applications. Our technical expertise and deep domain knowledge enable us to provide the data and insights customers need to solve their challenges to make the world cleaner, safer and more productive. Our purpose is to deliver value beyond measure – going beyond just the measurement. Precision is at the heart of what we do. Spectris provides global customers with specialist insight through our high-tech instruments and test equipment, augmented by the power of our software. Through a combination of our hardware, analytical and simulation software, we provide our customers with superior data and invaluable insights that enable them to work faster, smarter and more efficiently. This equips them with the ability to reduce time to market, improve processes, quality and yield. In this way, our know-how creates value for wider society, as our customers manufacture and develop new products to make the world cleaner, healthier and more productive. Delivering value beyond measure. Each of us is different. Each of our businesses have unique traits and company cultures. Yet there are certain characteristics that connect each of our businesses and the people that work there. These Values define our shared beliefs and how we behave as leaders and employees. They describe the high standards that we hold ourselves and others to. Our Values aren’t rules to follow. They are our way of living every day, in everything we do. At work and outside work. Our Values are a part of our DNA as people and as a company. Our Values inspire a culture that enables a bold, high-performing business made great by our people, delivering Value Beyond Measure.
Pay
Not stated
Where
Kawasaki · JP · Japan
Work
Not stated
Type
Not stated
Posted
13 Mar, 2026
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