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Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate This function is the link between the customer and the internal and external sales organization. It is the direct contact point for all questions from customers, ensures order and delivery follow up, solves customer requests, handles general sales administration, returns, credit notes, … Tasks: Responsible for the order handling for a group of customers within an international environment. Telephone or e-mail contact with customers: providing information, solving problems, receiving orders, handling complaints, … Ensures timely and accurate order follow up and customer service. Develops a high level of product knowledge. Follows up credit notes, invoices, in co-operation with central accounting. Responsible for customer product returns, including administration. Requirements: Bachelor degree. 1-2 years of experience in a customer service area is preferable. Commercial insight, excellent knowledge of the Dutch, French & English language (written and spoken), good computing skills, organizational talent, team player but able to work independently, stress resilient. Think outside the box with us! #shapeandcreate Welcome to the global job portal of the Villeroy & Boch Group! The Villeroy & Boch Group is one of the global leaders in premium dining & lifestyle, as well as bathroom and wellness products. Founded in 1748 and headquartered in Mettlach, Germany, the company stands for innovation, design and quality. With its two main brands Villeroy & Boch and Ideal Standard, the Group has about 12.000 employees and is present in around 140 countries worldwide. Details Details Details 
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Villeroyboch
BE_Roeselare - office, Belgium
Customer Service Agent.
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26 Oct, 2026
Villeroyboch
Angajat Producție (m/f/d) - Bath & Wellness și Dining & Lifestyle
Lugoj
Salary not listed
26 Oct, 2026
Villeroyboch
Head of R&D Showering
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Salary not listed
26 Oct, 2026
Villeroyboch
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Wittlich
Salary not listed
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