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MAMagellanhealth logo

Magellanhealth

United States, United States of America

Lead IT Production Operations Specialist (Overnight: 11 PM - 7 AM EST Mon-Fri).

SENIOR LEVELPRODUCT
Must be a U.S. Citizen and reside in United States. Overnight Shift: 11 PM - 7 AM EST Mon-Fri. Conduct reviews of data flows to ensure CUI remains within authorized boundaries. Assist with incident response activities involving CUI. Track and remediate compliance gaps related to CUI protection requirements. Ensure compliance with organizational security policies, CMMC requirements, and applicable regulatory standards governing CUI. Document incidents, resolutions, and operational activities using approved ticketing and reporting systems. Conduct incident triage and provide timely communication to stakeholders regarding service impacts and resolution status. Support continuity of operations by monitoring system health, identifying potential issues, and initiating corrective actions during after-hours periods. This position leads operations for an application, database or infrastructure area. This includes the ability to define, measure and improve day to day production operations. Applies problem solving and Critical Thinker approaches to understand and improve production operations for an application or service area. Understands Agile and Lean methods and be able to apply them to day to day operations. Creates metrics for improvement and guide the operations team through the process to operationalize these metrics. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 4+ years related experience including a minimum of 2+ years supporting and delivering Service Levels for a production operations. Critical thinker. Demonstrated problem solving techniques. General Job Information Title Lead IT Production Operations Specialist (Overnight: 11 PM - 7 AM EST Mon-Fri) Grade 25 Work Experience - Required IT Work Experience - Preferred Education - Required Education - Preferred Bachelor's - Computer and Information Science License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $64,285 Salary Maximum: $102,855 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911
Pay
Not stated
Where
United States, United States of America
Work
Not stated
Type
Not stated
Posted
19 Oct, 2026
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