As a Senior Property Manager within Driven Asset Management, you will be responsible for responsible for the day-to-day management of assigned properties, ensuring tenant satisfaction, timely maintenance resolution, and compliance with tenancy regulations.
Tenant & Lease Management
- Manage tenant screening, onboarding, and move-in/move-out processes.
- Administer lease agreements, renewals, amendments, and related documentation.
- Enforce lease terms, property rules, and tenancy obligations.
- Manage rent collection, monitor arrears, and implement recovery actions as required.
- Oversee security deposit administration, including collection, reconciliation, and refunds.
- Conduct market rent reviews and support leasing strategies to maximize occupancy and revenue.
- Develop and implement vacancy management initiatives to optimize occupancy levels.
Tenant Relations & Customer Service
- Maintain positive tenant relationships through responsive and professional customer service.
- Address tenant inquiries, service requests, and complaints in a timely and effective manner.
- Facilitate tenant communications and ensure high levels of tenant satisfaction and retention.
Property Operations & Maintenance
- Conduct regular property inspections and condition assessments.
- Coordinate preventive and corrective maintenance activities to ensure property functionality and safety.
- Manage contractors, vendors, and service providers, including performance monitoring and service delivery.
- Coordinate utility services and related operational requirements.
- Oversee property handovers and takeovers, ensuring compliance with established procedures and documentation requirements.
- Coordinate emergency response activities and ensure business continuity measures are in place.
Financial Management & Reporting
- Assist in the preparation and management of property operating budgets.
- Monitor income, expenses, and overall property financial performance.
- Maintain accurate financial records and supporting documentation.
- Prepare periodic financial, operational, and management reports for property owners and stakeholders.
- Support cost-control initiatives and identify opportunities for operational efficiencies.
Compliance, Risk & Legal Administration
- Ensure compliance with applicable laws, regulations, and company policies.
- Oversee health, safety, environmental, and risk management requirements across managed properties.
- Coordinate insurance-related matters, including policy administration and claims support.
- Support legal case management, dispute resolution, lease enforcement actions, and eviction proceedings in coordination with legal advisors.
- Maintain proper documentation management and record retention practices.
Asset Management & Owner Representation
- Monitor asset performance and implement strategies to preserve and enhance property value.
- Recommend capital improvement projects based on operational needs and asset condition assessments.
- Provide regular updates and strategic recommendations to property owners and stakeholders.
- Protect and promote the owner's interests through effective property management, risk mitigation, and value preservation initiatives.
Requirements
- 5+ years of property management experience in the UAE.
- Familiarity with EJARI, DLD portal, and Dubai tenancy laws.
- Strong organizational and communication skills.
- Bachelor's degree or Diploma in Real Estate, Business, or related field.
- RERA certification preferred.
Benefits
- Competitive, market-aligned compensation package benchmarked to the UAE real estate sector.
- Comprehensive medical insurance coverage.
- A dynamic, growth-oriented work environment within one of Dubai's leading asset management firms.
- Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE.
- A collaborative, inclusive team culture that values accountability, innovation, and excellence.