On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. Our client designs and delivers high-performance products that improve everyday living in millions of households worldwide.
As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers.
Key Responsibilities
- Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
- Assist with product information, troubleshooting, and order-related inquiries.
- Accurately log interactions and ensure follow-up is timely and effective.
- Maintain a high level of professionalism and product knowledge at all times.
- Collaborate with international teams to resolve customer issues efficiently.
Requirements
- Fluency in Polish and good command of English (spoken and written).
- Previous customer service experience is a plus, but not required.
- Strong communication and problem-solving skills.
- Comfortable working with technology and remote tools.
- Reliable internet connection and a quiet home workspace.
Benefits
- Salary: €1,100 gross/month + 2 extra salaries per year = 14 payments annually*
- Performance Bonus: Based on KPIs and customer satisfaction.
- Remote Work: Fully work-from-home setup.
- Training Provided: Full onboarding and product training to ensure your success.
- Work-Life Balance: Flexible schedules available.
Take the next step in your career by joining a company where innovation meets service excellence—all from the comfort of your home.
Apply today and make a difference in the customer journey!
*This means you’ll earn a total of €15400 gross per year, with two additional paychecks paid in three installments: (Half before Easter, Half before summer, & One full salary before the end of the year).
It’s a valuable benefit that boosts your income and provides greater financial flexibility throughout the year, especially during key times like holidays and vacations.