Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services.
As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.
Requirements
- Native-level Swedish
- Advanced English
- Excellent communication and problem-solving skills
- Tech-savvy and adaptable
- EU passport holder
- Willingness to relocate to Greece (remote work after initial setup)
Benefits
- Competitive monthly salary
- 14 salaries per year
- Work fully remote all over Greece
- Relocation support for abroad candidates (flight, administrative assistance, 4 weeks of free accommodation)
- Private medical insurance
- Monthly bonuses and meal vouchers
- Indefinite duration contract
- Opportunities for professional growth in a multicultural, telecom-focused environment