Responsibilities
Accelecom provides access to a state-of-the-art fiber optic network delivering fast data services in Georgia, Kentucky, and places in between. We are committed to providing higher capacity fiber networking with greater speed access and lower price points.
Accelecom is currently seeking a full-time exempt Wholesale Sales Engineer responsible for supporting our selling into GA-centric Carriers, Cable MSO’s, Municipal Broadband Providers, ISP’s, Resellers & Data Center Operators . We are looking for individuals who share our passion for success through a consultative selling approach, a focus on superior customer service and helping the Wholesale industry solve business problems. The successful candidate will be expected to deeply understand our customers' business, be able to craft unique solutions, and secure orders.
If you have a technical background in the telecom industry and are comfortable with assisting a sales team with client presentations, please apply!
Responsible for working side by side with the sales team as a technical subject matter expert (SME) to drive sales growth
Communicates with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing
Support sales teams on pre-sales activities by providing technical and network design solutions (i.e., topology diagrams, presentations, fiber maps)
Provide technical training to onboarding sales team members
Communicate updates related to products and services and technical process changes
Supports RFI/P/Q preparation as requested by Sales Representatives
Collaborate and act as the primary liaison between the sales teams and the other departments, including Operations, OSP Engineering, Network Engineering, Service Assurance, and Service Delivery
Assists sales teams in thoroughly reviewing salesforce opportunity records before they close to ensure that:
All supporting product configuration documentations has been captured
All technical details and descriptions are correct before submitting the opportunity to service delivery for implementation of a project
Collaborates with internal departments to ensure smooth project transition from pre-sales to post-sales
Provides feedback on various business and process improvement opportunities
Travel to customer locations for meetings and site assessments as needed.
The accuracy and integrity of the SE provided solution, and associated information is essential for the success in meeting the customer expectations
Education and Experience
Bachelor’s degree in Electrical Engineering, Business CIS, or equivalent experience in the industry
Minimum 3 years Telecom experience
Minimum of 2-3 years’ experience with MEF (Metro Ethernet Forum)
Demonstrated analytical, communication and customer presentation skills
Knowledge of connectivity solutions for cloud platforms, AWS, GCS, Azure etc.
Ability to use AI tools to advance engineering design and product solutions
Possess industry knowledge and familiarity with the competitive landscape
Broad telecommunications skill set with experience in two or more of the following areas is desired; Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations
Understand layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI, and analog based voice requirements
Strong understanding of IP networking and IP addressing as it pertains to customer solutions and service
About the workplace:
Hybrid workplace environment
Salary: Base salary plus quarterly bonus plan
401K, Medical, Dental, Vision benefits
Vacation, Sick days, and Personal days