Operating Company: McFarlane Aviation
Position Description: Customer Service Representative
Location: Baldwin City, KS
Department: Customer Service
Reports to: Sr Manager - Customer Service
Join a Crew That Builds What Flies!
At McFarlane Aviation, we’re not just making parts - we’re making history in the sky. With over 50 years in the aviation industry, we’re growing fast and are on the lookout for dependable, hands-on problem solvers who love building things and want to be part of something bigger. If you're the type who enjoys rolling up your sleeves, working with your hands, and learning new skills every day—this is the role for you.
What You’ll Be Doing
- Assembling aircraft parts like cables and push-pull controls.
- Reading and following instructions and blueprints.
- Using hand tools and small machines—every day is different.
- Testing your work to make sure everything meets quality and safety standards.
- Troubleshooting small issues and keeping things running smoothly.
- Staying organized, keeping your tools ready, and your work area clean.
- Pitching in with your team to meet goals and help other departments when needed.
What We’re Looking For
- A solid mechanical sense - you like working with your hands and figuring out how things work.
- Comfort in a fast-paced, hands-on environment.
- Ability to read and follow simple written instructions and diagrams.
- Detail-oriented—precision matters in aviation.
- Familiar with measuring tools (tape measure, calipers, micrometers).
- Basic computer skills.
- A team player who’s eager to learn and grow.
What You Bring
- 1–3 years of manufacturing, assembly, or mechanical experience preferred (but not required—we’ll train the right person!).
- Good motor skills and hand-eye coordination.
- Willingness to learn new tools, techniques, and equipment.
Education
- High school diploma or equivalent.
Physical Requirements
- Able to stand for most of your shift.
- Can lift up to 50 lbs occasionally.
- Able to bend, twist, crouch, reach, push and pull as part of daily work.
- Reliable attendance is a must—we count on each other.
Why McFarlane Aviation?
At McFarlane Aviation, you’re part of a team that takes pride in Making It Better. Whether you're assembling parts or sharing ideas, you play a key role in keeping the skies safe. We believe in old-school customer service, doing the right thing, and building better parts through real teamwork and integrity.
We offer:
- Friendly, clean, and climate-controlled workspace.
- A collaborative, hands-on culture where ideas take flight and your voice matters.
- Competitive pay and benefits, on-the-job training, and room to grow.
- A supportive crew of aviation pros who are passionate about what they do.
McFarlane is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees– so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds, and identities. Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the recruitment process. If you want to work for a company where you are valued and respected, we’d love to hear from you.