- You will be required to work in a team to process payroll for multiple cycles (main & off-cycle). At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely salary pay-outs. Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.
- Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation.
- Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
- Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
- Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
- Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.
Requirements
- Minimum GCE ‘O’ Levels, ‘A’ Levels or Diploma
- Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
- Proficient in Microsoft Excel, minimally Intermediate level
- Individuals with customer-facing experience will be preferred
- Excellent communication and interpersonal skills
- Strong analytical skills
- Meticulous and have a keen eye for details with an inquiring mind.
- Able to work in a dynamic and fast-paced environment