Project Manager
About Mutually Human
At Mutually Human, we believe that innovation ensures relevancy. We help companies harness the power of Artificial Intelligence, Data, and Software through a holistic approach that emphasizes People, Process, and Technology. Our services are designed to solve key business challenges like optimizing operational efficiency, driving data-driven decision-making, and enhancing customer experiences. Join our team to help businesses stay ahead in an ever-evolving digital landscape.
Position Overview
Key Responsibilities
- Lead the Software Delivery process for our teams and the customer to achieve the project and business goals.
- Increase visibility to the team and customer on all fronts: scope, budget, and timeline.
- Timesheet audits, approvals, and ownership of invoicing to ensure accuracy.
- Function as the main point of contact for our customers and the main point of escalation for our internal teams.
- Manage the Scrum process to ensure that obstacles are removed, user stories are broken down, and scope is managed in a way that allows for truly Agile engagements.
- Schedule all important project events and ensure our customers are consistently updated on project and budget progress.
- Develop and own the timeline for each assigned project.
- Identification of any deviation of the delivery schedule with plans for issue resolution.
- Assess and address risks by bringing to the team and customer, as needed.
- Identify opportunities for improvement within the Delivery process to drive efficiencies and better interaction between all parties.
- Contribute to our culture through coaching our teams, communicating truth to our customers, and making sure our development team is delivering every day.
Qualifications
- Strong experience in project management.Someone with experience in managing software projects and understands the Scrum methodology and the ways to leverage this process to ensure customer and team success is a plus.
- Strong verbal and written communication skills to navigate difficult situations and drive alignment across the teams.
- Experience in managing people or teams, as the Project Manager will be responsible for coaching the entire team on ways to meet our goals.
- Someone who loves the culture of a small company and enjoys working on every part of the project management life cycle: project kickoff, execution, testing, and closure.
- Ability to gather feedback, identify trends, interpret issues, and build back into our procedures for continuous improvement.
- A desire to learn and share what you’ve learned through a variety of avenues.
- Strong interpersonal skills: teamwork is very important to us.