Responsibilities:
Sales and Customer Relationship Management (80%)
- Identify and reach out to potential customers, including high school students and parents across various markets.
- Conduct sales presentations, and virtual meetings to showcase the value of Indigo Research’s services.
- Build and maintain strong, long-term relationships with existing and potential customers. Address their inquiries, provide product information, propose customized research solutions to cater to their specific academic needs, and offer exceptional customer service to ensure customer satisfaction.
- Meet and exceed monthly and yearly sales targets, contributing to the overall revenue and growth objectives of the company.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline progress using CRM software.
Collaboration(10%)
- Work closely with the marketing team to align sales strategies with marketing campaigns and product offerings.
Market Research(10%)
- Stay updated on industry trends, competitors, and the changing needs of high school students and educators.
- Provide valuable insights to the marketing team for continuous improvement.
Required Skills:
- A Bachelor’s degree in sales or a business/education-oriented field.
- Proven track record in sales, especially in selling services to the education sector or a similar target audience.
- Self-motivated and target-driven with a passion for delivering excellent customer experiences.
- Proactive and persistent in pursuing leads and converting them into customers.
- Comfortable with technology, virtual communication tools, and remote sales processes to efficiently connect with clients and team members.
- Being able to adapt to different markets and creatively approach sales strategies.
- Being able to communicate persuasively and confidently with a high degree of empathy and deep cross-cultural comfort.
- Knowledge of the high school education system and the academic challenges faced by students is advantageous.
- Experience with Salesforce and Groove is a plus.
About Indigo Research:
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Indigo Research is an online research program that opens up research opportunities for high school students and graduate students, under the guidance of mentors from top universities worldwide.
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We pair ambitious, curious, and highly-motivated students with top professors, PhDs, and Master’s candidates to transform their academic passions into publishable research and help their applications stand out.
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Indigo Research is a part of Crimson Education – the world’s most successful college admissions company and leader in education technology and student success. The company has grown from 3 to over 500 full-time employees in the last 9 years, with more than 2500 staff who provide expert support to students aspiring to gain admissions to the Ivy League, Oxbridge, and other world-leading institutions.