About almentor: Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.
Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview:
We are looking for a seasoned professional based in Saudi Arabia, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Business Development Executive in KSA you will:
- Build long-term relationships with existing clients in KSA to retain and grow them.
- Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets.
- Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients’ business objectives.
- Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.
- Identify growth opportunities within the account segment.
- Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
- Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts.
- Perform other job-related tasks as needed.
The ideal candidate will have:
- Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.
- Experience in the Saudi market
- Saudi nationality is preferred
- Bachelor's degree in business or a relevant major
- Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences
- Able to prioritize and perform effectively in a highly dynamic work environment.
- Experience with CRM is preferred, HubSpot is preferred
- Excellent command of the English Language (both written and spoken)
- Experience in customer support is a plus