Position Summary
Provides personal, equipment, and real property security for faculty, staff, students, and visitors within the college campus. Provides escort services, and other basic public assistance services as needed, and performs routine security, and public safety patrol duties within assigned areas. Remains alert to emergency situations and provides first-line response and/or referral if required.
Duties and Responsibilities
- Maintains order on campus.
- Enforces college rules and supervises crowd control at athletic and special events.
- Patrols assigned area on foot, in assigned motor vehicle, or other specialized vehicle to ensure personal, building, and equipment security.
- Examines doors and windows to ensure security; uses facility keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities.
- Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
- Provides escort services for visitors, students, staff, and faculty, as necessary; provides other public assistance, such as lockout services, jump-starts, and routine information.
- Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required.
- Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate.
- Performs periodic checks of emergency call boxes and interior/ exterior lighting to ensure proper functioning; reports malfunctions as required.
- Patrols and monitors assigned parking areas to provide public security and assistance.
- Investigates complaints received directly or assigned by supervisor.
- Prepares and files routine, standardized reports.
- Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities Required
- Strong interpersonal skills, flexibility, and customer service orientation.
- Ability to successfully conduct security patrols without direct supervision.
- Ability to communicate effectively, both orally and in writing.
- Ability to complete routine paperwork.
- Ability to safely operate a motor vehicle.
- Ability to react calmly and effectively in emergency situations.
- Ability to understand, follow, and enforce safety codes, regulations, and procedures.
- Ability to detect problems and report information to appropriate personnel.
- Ability to stand or sit for extended periods, lift 50 pounds and climb stairs.
- Ability to work various shifts: days, evenings, overnights, and weekends.
Educational Requirement
- High school diploma or an appropriate equivalency diploma recognized by the NYS Department of Education