About Hospitality Health ER
Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
Overview
A freestanding ER in Tyler, TX is seeking a Registered Observation Nurse to join their team. The Registered Observation Nurse will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.
Responsibilities for the Registered Observation Nurse
1. Assessing, planning, implementing, and evaluating the care of emergency patients.
2. Meeting and maintaining the RN Standards and Practice for Hospitality Health ER.
3. Participating in activities to plan, measure, assess and improve the quality of patient care, including customer service assistance.
4. Carrying out orders by physician accurately and efficiently.
5. Identifying emergencies and providing necessary intervention.
6. Showing leadership and direction with co-workers and other staff members.
7. Communicating appropriately with patients and co-workers.
8. Showing knowledge when collaborating with physicians, nurses, and other clinical facilities, as well as patients and families, in making decisions about patient care.
9. Performing POC testing as designated.
10. Additional assignments may include charge nurse, triage nurse, and discharge nurse duties.
11. Addressing patient concerns during the procedures and explaining the process to the patient in a way that is informative but also reassuring.
12. Using tact, courtesy and poise when dealing with patients, keeping them calm and ensuring that they get the best care possible.
13. Processing patient data into the computer such as patient history, anatomical area to be scanned, orientation specified, age, weight, and position of entry.
14. Performing equipment quality checks and troubleshoot problems.
15. Cooperating with facility healthcare personnel and complying with facility policies and procedure.
16. Greeting all patients and guests as they enter the facility in a warm and welcoming manner.
17. Cultivating and implementing a personal patient care initiative that goes above and beyond for all patients.
18. Exercising problem-solving and conflict resolution skills when handling patient concerns; referring patient concerns to appropriate designated personnel as needed.
19. Following the workflow as assigned and implementing changes and procedures with little to no notice; flexibility to meet change management requirements.
20. Adhering to and ensuring compliance with HHER policies, procedures, and customer service standards.
21. Participating in maintaining a safe, clean, and organized environment.
22. Preparing diligent notes with complete details within information system to communicate with other staff, supervisors, and auditors.
Requirements and Qualifications for the Registered Observation Nurse
- Graduate of an accredited school of nursing with current Texas licensure with the State Board of Nurse Examiners. The license must be in good standing.
- Minimum of two (2) years of experience in a hospital or clinical setting preferred.
- Current credentials: BLS and ACLS; PALS/ENPC and NIH Stroke Scale certificate within six months of hire.
- Exceptional customer service skills.
- Perceptive of non-verbal cues by patients.
- Self-motivated.
- ICU Experience
Pay & Benefits
- Pay is commensurate with experience
- Night shift differential
- 401K with company match
- Additional benefits for full-time employees
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.