ISMIRA Agency actively recruiting for position Specialty Restaurant Server for Carnival Cruise Line!
The Specialty Restaurant Server is a key player in delivering a memorable dining experience at esteemed steakhouse. This role emphasizes exceptional guest service, focusing on attentiveness, professionalism, and an in-depth understanding of our culinary offerings.
Conditions:
- free food and accommodation on board
- First joining ticket is provided by company
- medical insurance provided during the work contract
- contract 6-8 months, followed by 2 months vacation
- Activities for crew
- Opportunity to save money and travel while working
- Meet new friends from all over the world
- No safety certificates needed
- Great chance to show yourself and build a career
Duties and responsibilities:
- Embrace the company's hospitality standard, including greeting guests and co-workers, smiling, making eye contact, and using names.
- Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
- Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
- Escort guests to their tables, present menus, and explain daily specials and unique steak cuts.
- Maintain a clean and organized service area, ensuring all necessary utensils, glassware, and linens are available and in pristine condition.
- Assist in setting up and resetting tables in accordance with steakhouse standards, ensuring a polished and inviting dining environment.
- Take accurate guest orders, answer questions about the menu, and offer recommendations, including beverage pairings.
- Deliver food and beverages promptly, ensuring each dish is served at the optimal temperature and meeting any specific dietary requirements.
- Address special guest requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
- Promote and upsell additional menu items to enhance the dining experience.
- Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-oriented approach.
- Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
- To ensure that the stations are set up in a correct manner with the required mise en place, that all electrical fittings (e.g., coffee machine) are switched on and functioning properly.
- To ensure that your assigned side duty is completed before and after dinner service as specified.
- To handle with extreme care all equipment whilst transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control.
Requirements:
- Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
- Ability to work under pressure with minimal supervisor
- Good level of English language
- Age: min. 21 years old
- Strong communication skills and comfortable speaking to English speaking guests ⠀
- Hospitable, positive attitude, motivated ⠀
- Passionate about people and able to handle guest complaints with a smile!
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions