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NCNorthwestern Connecticut Transit District logo

Northwestern Connecticut Transit District

Torrington, CT

Dispatch & Driver Supervisor.

FULL TIME

Responsibilities include, but are not limited to:

  • Communicate job requirements and responsibilities to drivers.
  • Day to day scheduling, supervision and guidance and submitting evaluation reports to management.
  • Managing Monthly Drivers’ schedule.
  • Managing driver concerns, reports, logging and reporting to Executive Director
  • Oversee dispatch daily routine and duties,
  • Oversee and handle all disability applications
  • Oversee and Logging Form 5 recipients
  • Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, and safety violations documents.
  • Develop and host driver training and safety courses as needed; train new drivers and retrain drivers involved in accidents or with recurring violations.
  • Observe drivers on the road - correct safety problems on the scene while documenting violations.
  • Liaison between both the drivers, customers and the district with customer service concerns.
  • Evaluate and monitor driver safety and performance in compliance with district policies and state law.
  • Assist The Executive Director and Assistant Executive Director with all DOT/FTA compliances – drug testing.
  • Drive routes periodically. Overtime is permitted only when drivers cannot fulfill assignments. Must be available to work a flexible schedule, including evenings, and overtime as business needs require. Must be willing and able to cover shifts on short notice when operational needs arise.
  • Driveway checks for ADA and Dial a ride services
  • Other duties as required.

Qualifications:

  • High School Diploma or GED
  • Excellent interpersonal & communication skills
  • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  • Must have S, V, A or F personal passenger endorsement.
  • Supervisory experience required.

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.

Benefits include:

• Medical, dental & vision insurance

• 401A plan with company contribution

• Paid time off

Pay
Not stated
Where
Torrington, CT
Work
Not stated
Type
Full time
Posted
15 Sep, 2026
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