The Fraud reviewer analyzes high-frequency transaction data and user behavior to identify fraudulent/ high risk transactions as well as suggest improvements to business processes and systems to prevent such transactions from happening in the future. The roles and responsibilities include the following (but not limited to) :
- Review suspicious transactions on a daily basis and take appropriate action.
- Conduct thorough investigations into merchants flagged for suspicious behavior or high-risk activities.
- Assess new merchant registrations to identify any potential risk factors
- Investigate hack complaints reported by users
- Monitor social media platforms for fraudulent activity related to our brand and take necessary steps to report and mitigate risks
- Review apps installed by users for any signs of suspicious activity or potential security risks
We are excited to welcome dynamic robust Fraud Reviewer who have:
- Bachelor's degree in a related field or equivalent experience.
- At least 2 years experience in fraud detection or investigation.
- Strong analytical skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and meet deadlines.
- Have experience in SQL is a plus
#LI-DI1