Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours
About Us
At OurAssistants, we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com.
About the Role
Customer Service Representative (CSR) – Insurance (P&C)
We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.
Requirements:
- Insurance industry experience (Personal & Commercial Lines preferred)
- Strong written English communication skills
- Excellent organizational and multitasking abilities
- Ability to work independently and take initiative
- Customer service-oriented with strong attention to detail
Key Responsibilities:
- Respond to insured inquiries via email
- Provide policy-related guidance and support
- Manage correspondence and follow-ups
- Maintain accurate records and documentation
- Assist with policy servicing and administrative tasks