Key Responsibilities:
- Assisting in the configuration and customisation of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Learning, Recruitment, Compensation).
- Participating in project workshops to gather and document client requirements.
- Supporting the development of functional specifications and system design documents.
- Conducting system testing, including unit testing, integration testing, and user acceptance testing (UAT).
- Identifying and resolving configuration issues under guidance from senior consultants.
- Documenting test results and ensuring system functionality aligns with client requirements.
- Assisting with data extraction, transformation, and loading (ETL) processes.
- Preparing training materials and user guides, as well as assisting in delivering end-user training sessions.
- Providing post-go-live support and responding to user queries.
- Maintaining accurate project documentation, including configuration guides, process flows, and issue logs.
- Monitoring system performance and suggesting improvements to enhance functionality.
- Keeping up-to-date with SAP SuccessFactors updates and best practices.
Key Requirements & Experience:
- Bachelor's degree in Human Resource Management, Information Technology, Commerce or related fields will be advantageous.
- Experience in the Human Resource field is advantageous.
- Minimum 5+ years of experience on SuccessFactors Implementation projects.
- Certification in SAP SuccessFactors modules with Deltas up to date, preferably at least two certifications.
- Experience in delivering end-to-end SAP SuccessFactors projects.
- Experience in guiding and advising clients.
- Implementation experience or a good knowledge of Performance and Goals Management and Onboarding is desirable.
- Must have a strong understanding of SAP SuccessFactors Management processes and align them with client requirements.
- Strong time management skills to meet project timelines and deliver high-quality deliverables.
- Able to work independently and with others; self-directed; takes initiative to solve problems and overcome roadblocks.
- Take ownership of staying current with the latest releases and updates on SuccessFactors modules published by SAP
- Previous pre-sales and proposal response experience is desirable.
- Ability to work creatively and analytically in a problem-solving environment.
Key Attributes:
- Strong analytical and problem-solving skills with a detail-oriented approach to provide clear recommendations and out-of-the-box thinking.
- Time management, ability to prioritise and manage multiple tasks.
- Excellent interpersonal and customer relationship management skills to effectively collaborate with various stakeholders at all levels.
- Process-driven, with the ability to work under pressure and work under tight deadlines.
- Excellent English written and verbal communication skills.
- Must be able to work independently and collaborate effectively within a team.
- Strive for growth, self-improvement, and continuous learning.