The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers' accounts
Qualifications
Education to degree level or equivalent practical experience.
Strong communication skills.
Passionate about sales.
The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values. 1-3 year of experience in sales (Fresh Graduates are also encouraged to apply).