Patient Care Coordinator – Honest Teeth Dentistry
Elm Grove, WI | Full-Time
At Honest Teeth Dentistry, we believe healthcare is about connection, not transactions. We have been serving families in Elm Grove for over a decade, blending modern dentistry with a warm, family-centered environment.
We’re seeking a front desk receptionist, "Patient Care Coordinator," to be a welcoming face and voice of our practice. Your role will be to support patients through every step of their visit—ensuring they feel seen, heard, and valued.
Responsibilities:
- Welcome and check in patients with warmth and professionalism
- Manage scheduling of new patients, recalls, and treatment follow-ups
- Verify insurance, collect co-pays, and maintain accurate patient records
- Communicate treatment plans clearly and support patient understanding
- Use technology (dental software, tablets, digital forms) to streamline processes
- Help maintain a clean, organized, and inviting reception area
- Collaborate with the Office Manager and clinical team to keep the day running smoothly
- Stay compliant with HIPAA and OSHA regulations
Requirements:
- A compassionate, patient-first mindset
- 6 months minimum dental or healthcare experience is strongly recommended
- Excellent communication and organizational skills
- Comfort with technology and willingness to learn new systems
Benefits:
Competitive hourly pay
Health & dental benefits
Paid time off
CE/training opportunities
A supportive, team-first environment
Join a practice where you’ll help patients smile brighter every day. Apply today!