Core Job Purpose
Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions.
Key Accountabilities
1. Emergency Response:
- Contact emergency or relevant emergency providers as needed.
- Coordinate with security personnel and emergency responders during incidents.
2. High-Profile Client Protection
3. Incident Response:
- Respond promptly to security incidents by reacting to the situation and taking appropriate action.
- Coordinate with security personnel and responders to address potential threats or breaches.
- Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.
4. System Maintenance:
- Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality.
- Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager.
5. Documentation:
- Maintain accurate records of surveillance activities, incidents, and responses.
- Generate detailed reports for management, summarizing daily activities and incidents.
6. Surveillance Monitoring
- Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.
- Detect and analyze suspicious activities or security breaches through surveillance cameras.
- Provide specialized monitoring and protection for high profile residents.
Minimum requirements:
- Grade 12
- Psira B Grade – registered and up to date
- Driver’s license
- CCTV Control Room certification OR at least 2 years working experience in control room
- Good communication skills in English and Afrikaans
- Presentable and neat
- Ability to problem solve.
- Good interpersonal skills.
- Computer literate with Office and Excel.
- Must reside in Stellenbosch, Eersteriver, Mitchell’s Plain or Bellville to be eligible for staff environment transport.
Remuneration package to be discussed.