About the Opportunity:
Gunter Family Medicine (GTFM) is a welcoming, patient-focused family medicine clinic serving individuals and families throughout Gunter and the surrounding communities. As part of our front-office team, you’ll be the first point of contact for patients, setting the tone for a positive and professional experience. This position offers an opportunity to work in a supportive, collaborative environment that values communication, teamwork, and compassion. You’ll play an integral role in keeping the clinic organized and efficient while ensuring patients feel cared for from check-in to check-out.
About the Role:
The Medical Office Receptionist is responsible for managing the daily administrative functions that keep the clinic running smoothly. This role combines front-desk operations, patient scheduling, and administrative coordination to support both clinical staff and patients.
Key responsibilities include:
- Greeting patients warmly and managing check-in/check-out processes
- Answering phones, scheduling appointments, and handling patient inquiries
- Verifying insurance coverage, collecting co-pays, and managing patient balances
- Maintaining patient records and ensuring accurate data entry into the EHR system
- Preparing and organizing charts, forms, and patient documentation for daily visits
- Coordinating communication between patients, providers, and external offices
- Managing incoming and outgoing faxes, emails, and correspondence
- Supporting front-office compliance with HIPAA, OSHA, and confidentiality standards
- Assisting with administrative projects, supply orders, and general office organization
About the Ideal Candidate:
The ideal candidate is professional, friendly, and dependable, with a strong ability to multitask and stay organized in a busy medical office environment. They take pride in delivering excellent customer service and maintaining accuracy in administrative work.
Preferred qualifications and attributes include:
- 3+ years of experience in a medical or healthcare office preferred
- Familiarity with electronic health records (EHR) systems (CureMD experience a plus)
- Strong communication and interpersonal skills
- Excellent attention to detail, organization, and time management
- Ability to handle sensitive patient information with discretion
- Professional demeanor and compassionate approach to patient interactions
- Comfort working both independently and as part of a team
About Gunter Family Medicine
Gunter Family Medicine, PLLC is a full-service primary care clinic located in Gunter, Texas, providing comprehensive medical care for patients of all ages. Our mission is to deliver high-quality, compassionate, and accessible healthcare to the local community in a welcoming environment.
As a primary care provider in a rural community, we serve a vital role in the region’s healthcare network—offering preventive care, chronic disease management, urgent visits, cosmetic procedures, wellness exams, and in-office testing. Our practice is designed around modern family medicine with small-town values: personal relationships, clinical excellence, and continuity of care.
Team members at Gunter Family Medicine enjoy a close-knit, supportive environment that values collaboration, patient advocacy, and professional growth. We believe in empowering every staff member to make a meaningful difference in the lives of our patients and community.