Supported by a comprehensive onboarding and training process, you will work as part of a team providing service and support to our customers all over Australia, as well as your colleagues (in Australia and the Philippines).
As a Sales Executive you will be responsible for:
- Generating sales via phone, sms and email while providing an excellent level of service
- Establish rapport with potential clients and identify their needs and pitch them the appropriate conveyancing service
- Manage and maintain a pipeline of leads and opportunities
- Taking accountability for issue resolution and escalating problems where needed
- Achieving individual KPI targets
- Maintaining a strong communication performance culture amongst the team and ensuring team targets are achieved
- Demonstrating you live and breathe our values and behaviors
- Continuously looking for ways to improve the customer experience
To succeed in this role, you must possess the necessary skills below:
- Able to deliver excellent performance in a high volume sales environment
- Able to speak and write in English fluently - strong communication, persuasion and interpersonal skill
- Highly motivated and results oriented
- A proven track record in hitting sales targets
- 2-3 years of direct customer contact (written and phone-based) experience working with Australian / NZ, US or UK customers
- Experience in building and maintaining client relations
- Good work attitude, self-driven and proactive in generating sales
- Confidence to work independently and in a team environment
- Expertise in Microsoft 365 applications
WORKING LOCATION AND REQUIREMENTS
This role works mostly in a WORK-FROM-HOME SETUP and to be considered for this opportunity you must be able to demonstrate your home working environment is as follows:
- conducive home office (free from noise and distraction)
- main internet: wired internet of at least 50mbps
- reliable back up internet: at least 10mbps speed
If this role sounds like an opportunity you'd excel in, please apply now and take the next step in your career within a successful business that values you, your wellbeing, and success.
As an equal opportunity employer, DBC embraces inclusion and diversity in our teams through fair community representation of gender, age, culture, thought and work arrangement.