Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
Business Development Executive (Junior Level)
Role Summary
We are seeking a motivated and enthusiastic Business Development Executive to support the growth of our services and customer base. This is a junior-level role suitable for candidates with 0–2 years of experience who are eager to learn and build a career in business development.
The role involves supporting lead generation, assisting with client acquisition, and helping maintain relationships with existing customers. You will work closely with internal teams to understand customer needs, support sales activities, and ensure a smooth customer experience.
Requirements
Key Responsibilities
- Support the business development team in promoting company services across relevant markets.
- Assist in identifying potential customers and generating new business leads.
- Help build and maintain strong relationships with existing clients.
- Support new customer onboarding and coordinate with internal teams.
- Assist in preparing sales proposals, quotations, and presentations.
- Maintain and update sales activities, follow-ups, and customer data using CRM or internal systems.
- Collect customer feedback and share insights with relevant teams.
- Coordinate with cross-functional teams to ensure timely and accurate service delivery.
- Participate in meetings, site visits, and networking activities as required.
- Stay updated on market trends, customer needs, and competitor activities.
Qualifications & Experience
- Bachelor’s degree in Business, Management, Marketing, or a related field.
- 0–2 years of experience in business development, sales, customer service, or a similar role.
- Strong interest in sales, client management, and relationship building.
- Exposure to e-commerce, retail, logistics, or B2B environments is an advantage.
Core Skills & Competencies
- Strong communication and interpersonal skills.
- Willingness to learn sales processes and basic negotiation skills.
- Ability to manage multiple tasks and meet deadlines.
- Positive attitude with a strong team-player mindset.
- Customer-focused approach with problem-solving skills.
- Basic proficiency in MS Excel and other MS Office tools.
- Ability to work in a fast-paced, dynamic environment.
- Multi-language skills are an added advantage.