The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2). What You’ll Do: Training & Development Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills. Apply feedback from Sales Management and peers to continuously improve performance. Utilize IEL Training resources to increase independence in task execution. Sales Prospecting & Business Development Meet outbound calls and talk time daily metrics, including prospecting and check calls. Build a personal book of business by securing new accounts and initiating long-term customer relationships. Negotiate rates and bid on future business, with guidance from managers and mentors. Operational Execution Adhere to IEL’s operational standards and compliance protocols (The IEL Way). Perform essential operational tasks, including: Building and posting loads Carrier sales and setup Dispatch and check calls Customer invoice review and AR follow-up Collect and file all required paperwork to ensure timely and accurate payment. Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing. Customer Relationship Management Develop and strengthen customer relationships to generate residual and repeat business. Identify when relationships require additional attention and engage managers as needed. Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations. What You Bring: Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred. Strong work ethic with the ability to stay focused and productive in a goal driven environment. Effective problem-solving skills and high level of attention to detail. Ability to thrive in a fast pace, constantly evolving setting. Self-motivation with a willingness to learn and develop negotiation skills. Positive attitude and strong verbal and written communications skills. Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook). Comfort level working with phone systems and load board software (training provided). Previous experience in sales, customer service or logistics is an asset, but not required. Willingness to complete and successfully pass IEL’s New Hire Training Program. Why You'll Love Working Here: Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn! Paid training with industry experts in the classroom and on the sales floor. Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities. A collaborative team environment where your wins are celebrated, and your challenges are shared. Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation. Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program! Your Road to Success Starts Here. Apply Today! We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or call 1-888-374-5138 ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law. Founded in 2007, Integrity Express Logistics is a family-owned company with over 30 years of logistics experience. Our overall mission is to live up to our company name. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the best, most-driven and highly motivated employees. Together this formula has carried IEL to where we are today. Integrity At IEL, integrity means always doing the right thing—even when it’s hard or when no one is watching. It’s about honesty, respect, open communication, and putting people first. We act with maturity, work hard, and stay reliable. We measure our actions by asking, ‘What if a customer saw you?’ Integrity means accountability and improvement. We continuously work to get things right, and when we cannot or do not, we use those situations as opportunities for improvement toward our greater purpose. Customer First Customer First means putting our customers at the heart of every decision. We embrace the challenge of solving their most critical problems, act with urgency, and deliver consistent, exceptional service. We treat our customers’ freight as a privilege to move, going above and beyond to create true partnerships built on impact and trust. Pursuit of Excellence Pursuit of Excellence means striving for the highest standards in all we do, with a positive attitude and relentless work ethic, even on tough days. It’s about raising the bar daily through exceptional operations, disciplined execution, and proactive problem-solving. We believe in actions over words, clear communication, dependability, and leading by example—showing up with purpose, mastering our craft, and earning trust through what we deliver. Growth Culture Growth Culture at IEL means embracing a mindset of continuous improvement—day by day, year over year. We stay disciplined, work hard without seeking credit, and stay focused on shared goals. Growth takes many forms: personal development, character, leadership, financial, or operational. Whatever the measure, we never settle—we stay curious, motivated, and relentless in the pursuit of progress for ourselves, our teams, and our company. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Integrity Express Logistics, LLC to candidates as a means of obtaining personal information. Note that IEL will always interview candidates via live in-person meetings, phone calls and/or video calls before an offer would be extended. Also, be sure to check that communication is coming from an @intxlog.com email address.

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