Are you passionate about hospitality, events and delivering exceptional customer experiences? We're looking for an organised, customer-focused Functions Sales Coordinator to join our Melbourne team. In this role, you'll be the first point of contact for clients planning corporate and social events, managing enquiries from initial contact through to event handover while delivering outstanding service and driving sales. This is an excellent opportunity for someone looking to grow their career in hospitality sales and events within a fast-paced and supportive environment. What You'll Be Doing Manage inbound function and event enquiries via phone and email. Prepare proposals, quotations, booking agreements and event documentation. Coordinate bookings from enquiry through to handover with venue operations. Build strong relationships with corporate and social clients. Conduct venue inspections and promote our event spaces. Upsell function packages and venue offerings to maximise sales opportunities. Maintain accurate booking records and client information. Liaise with venue teams to ensure all event details are communicated accurately. Provide exceptional customer service throughout the client journey. Assist with venue administration and contribute to continuous process improvements. We're looking for someone who has: Minimum 1 year of experience working in a hospitality environment Minimum 1 year of administration experience Minimum 1 year of functions or events coordination experience Previous experience in customer service Excellent verbal and written communication skills Strong organisational skills with exceptional attention to detail A proactive, sales-focused mindset with the ability to build lasting client relationships The ability to manage multiple priorities in a fast-paced environment Confidence using Microsoft Office and booking or reservation systems A positive attitude, initiative and a genuine passion for hospitality Why Join Us? Career development within a growing hospitality business Supportive and collaborative team culture Ongoing training and professional development Opportunity to develop your sales and events career Staff discounts and employee benefits A fast-paced role where every day is different If you're passionate about creating memorable event experiences and enjoy working in a customer-focused environment, we'd love to hear from you. Make your career one to remember at Aus Venue Co. The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers’ expectations. View available positions today and become part of the Aus Venue Co family! Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry. Turn your hospo job into a rewarding career Whether you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey. Have a question regarding a career at Australian Venue Co? Read some of our commonly asked questions here.

Function Sales Coordinator.

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