Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. A Strategic Role at the Heart of Logistic Responsabilities Targeted process management: Identify, define and master the current state of a process, both accounting and operational, to identify opportunities for improvement and make practical recommendations. Using knowledge and experience, identify major gaps in the process "as is". Participate in the redesign of the business case process for large-scale projects. Participate in the design of applicable solutions with various departments. Risk Management: Identify, prioritize and make recommendations to mitigate risks. Develop and implement risk mitigation strategies through process reviews. Monitor and report on the status of risk mitigation efforts. Quality Assurance: Establish and enforce quality standards for deliverables. Implement processes to monitor and assure the quality of reviewed and corrected process outputs. Solicit and integrate continuous feedback from stakeholders. Evaluation and Reporting: Evaluate the implementation of recommendations made in team reports. Prepare reports for management and stakeholders. Once processes have been identified: validate processes by testing them before, during and after risk identification. Contribute to the improvement and/or creation of formal SOPs following a recommendation. Ensure that all information is obtained from project/process stakeholders to: compare, challenge and control them. Carry out post-recommendation assessments to identify adjustments made and areas for improvement. Qualifications Bachelor's degree in accounting from an accredited university. CPA designation. Five (5) to seven (7) years' experience in a similar role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a cross-functional team environment. Why Join Us? At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits: On-site gym with a personal trainer Employer-provided lunch of your choice Comprehensive group insurance Group RRSP plan Care & Well‑Being Activities Partial reimbursement for public transportation Employee Assistance Program …and much more. This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. We embrace diversity, ensure equity, and foster a true sense of belonging. Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs. Why Work With Us Make an Impact Every package delivered represents a promise kept to customers, businesses, and communities. Keep Growing Build new skills, gain hands-on experience, and take on meaningful challenges. Work as One Team Join a collaborative environment where people support one another, share ideas and celebrate success together. Shape What’s Next Bring forward ideas that improve how we operate, innovate, and deliver a better experience every day. Experience Life at Intelcom See What’s It’s Like to Work Here Discover the people, teams, and opportunities behind our operations. Inside Our Delivery Centres Experience a Tech Internship Explore Career Paths Find the Opportunity That’s Right for You Students Launch your career with meaningful projects, mentorship, and hands-on experience. Delivery Centres Careers Help power the operations that keep our network moving every day. Head Office Careers Support innovation, technology, people, strategy, and business growth. Diversity, Equity, and Inclusion At Intelcom | Dragonfly, we move forward guided by strong values: customer focus, teamwork, diligence, and innovation. We embrace diversity, ensure equity, and foster a true sense of belonging. Need Accommodations? Accommodation measures are available throughout the recruitment process in accordance with applicable legislation. If you require support at any stage, please let us know.

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19 Aug, 2026

Intelcomgroup

Operational Excellence Specialist - Continuous Improvement

Service Centre (Saskatchewan), Canada

Salary not listed

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Operational Excellence Specialist - Continuous Improvement

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