Job Description Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise. Gain access to decision makers and influences to drive growth and increased SOW for the assigned accounts. Be familiar with the commercial agreement and fully understand all parties’ duties & rights. Lead all related commercial negotiations based on internally aligned positions. Build great confidence throughout assigned accounts’ organization, by spreading the word on the value and work we have delivered via WBR, MBR, QBR, etc. Ensure business objectives are aligned with commercial goals and objectives. Stay close and have a deep understanding of assigned accounts' business models and operations, supply chains. Collaborate proactively with cross-functional teams, i.e. internal and external stakeholders, to ensure customers’ current and future needs are met. Extract and analyze all relevant data and metrics to track performance and identify areas for improvement. Develop a deep understanding on the chain of thoughts and logic deploy by customers that may impact overall business objectives. Requirements Tertiary education in any discipline 4-6 years of experience in key account management or a related field, with at least 2 years in the logistics industry. Strong negotiation and communication skills. Strong analytical skills and experience with sales data and metrics. Ability to work collaboratively with cross-functional teams. Ability to build and maintain strong relationships with customers and key stakeholders. Strong attention to detail and organizational skills. Ability to adapt to changing priorities and business needs. For over 165 years, Singapore Post (SingPost) as the country's postal service provider, has been delivering trusted and reliable services to homes and businesses in Singapore. SingPost is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet. To find out more about SingPost, please visit www.singpost.com

Manager, Account Management.

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