Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. As G.E.H.A’s Digital Marketing Channel Specialist, you will support the Growth team and broader organization goals by managing production of website updates, social media platforms, and email executions. In addition, you will review analytics data from various platforms and channels to generate actionable insights which improve the performance of our campaigns. This position creates deliverables, status reports and work products aligned with needs of the Digital Channels and broader Growth teams. SKILLS Duties and Responsibilities: Support Digital Channels team functions: Utilize Sitecore CMS to coordinate, update and maintain content across G.E.H.A’s various websites Design and implement email campaigns for different functional areas using Salesforce Marketing Cloud Post social media content using Sprout Social or directly to platforms, as necessary Website content QA Goal tracking on company websites and in social platforms Data analysis: Website performance metrics, user behavior, and conversion rates using various web analytics tools (e.g., Google Analytics) Social media traffic, engagement, sentiment, competitive set performance Email performance, list performance, on-site and other conversion actions Reporting: Assist the Digital Channels team in producing regular reports and presentations on website, social, and email performance – highlighting key findings, trends, and recommendations for improvement. Data interpretation: Translate complex performance data into clear, concise, and actionable insights that can be understood by non-technical stakeholders. Competitive analysis: Conduct competitive analysis to benchmark our digital channel performance against industry standards and identify opportunities for improvement. Data integrity: Ensure the accuracy, integrity, and reliability of performance data by implementing proper tagging, tracking, and data governance practices. Understand and support goals/outcomes of cross-functional project stakeholders and Growth leadership. Create and implement webinar assets to support customer engagement, clinical and sales operations. Participate in development and implementation of marketing strategy and supports new marketing communication initiatives. Maintain brand, UX and CX standards for marketing efforts across G.E.H.A and all subsidiary brands. Stay up to date: Track industry trends, best practices, and emerging technologies. Knowledge, Skills, and Abilities: Bachelor’s degree in marketing, advertising, communications, business analytics, or a related field. 3-5 years of experience in digital channel management, preferably in a digital marketing environment. Proficient in Google Analytics, CMS management (SiteCore experience a plus), email marketing management (Salesforce Marketing Cloud a plus) and social media management. Strong analytical and critical thinking skills with the ability to draw actionable insights from complex data sets. Understanding of business objectives and the ability to link campaign analytics findings to strategic goals and initiatives. Excellent verbal and written communication skills with the ability to present complex information clearly and concisely to both technical and non-technical stakeholders. Meticulous attention to detail and a commitment to data accuracy and quality assurance. Ability to collaborate effectively with teams and work in a fast-paced, deadline-driven environment. A passion for staying updated with the latest trends and advancements in website analytics and digital marketing. Preferred Qualifications: Relevant certifications in web analytics (e.g., Google Analytics Individual Qualification). Working knowledge of web testing methodologies, HTML, and SEO. Work-at-home requirements Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. Latency (ping) response time lower than 80 ms Hotspots, satellite and wireless internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you Competitive pay/salary ranges Incentive plan Health/Vision/Dental benefits effective day one 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution Robust employee well-being program Paid Time Off Personal Community Enrichment Time Company-provided Basic Life and AD&D Company-provided Short-Term & Long-Term Disability Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The target hiring range for this position is $70,550 - $89,250 USD. At G.E.H.A, the current maximum salary for this role is $99,450 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles. Please note: Due to recent fraudulent activity in the job market, if you receive correspondence from someone at G.E.H.A, we recommend you review the following facts to help verify if someone is truly a G.E.H.A employee before sharing any personal information. All email addresses of G.E.H.A employees will end with our domain, @geha.com. Any other domain is not verified and is illegitimate. Please double check the spelling as well. We will never extend a job offer without having at least one live video call. We will never ask you for or provide you with any money, personal or banking information during the interview process or before signing an offer letter. Please report any suspicious messages to [email protected] so that we can help reduce this fraudulent activity. Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. Your FUTURE is here with us –COME GROW WITH G.E.H.A! Benefits start on day one! Great 401(k) match! Tuition assistance programs! Professional development! Advancement opportunities! For additional information, please visit GEHA Careers.

Digital Marketing Channel Specialist.

more at Geha.

Brand Ambassador

Sr AI Context Engineer

Sr AI Solution Architect

similar roles.

Analyst, Investor Relations & Marketing

BDM US IT Staffing

Senior Account Executive

Account Executive

Business Development Manager

Stage - Account Executive: Gestion locative