Job Description: Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. ** Available for on-site work from Monday to Friday. ** Availability to do professional internship, minimum 6 months. Your Responsibilities: Support with server and service alerts monitoring and management tasks. Support in the escalation of alerts coordinating with the appropriate teams. Execution of maintenance tasks according to established procedures. Elaboration and update of documentation of the area. Skills we need: Graduated and / or bachelor in related technology careers. Fluent in English (Intermediate). Basic understanding of cloud computing concepts (AWS, GCP, or Azure). Familiarity with Linux, networking fundamentals, and system administration. Basic knowledge of containers (Docker) and version control (Git). Exposure to scripting (Bash, Python) or Infrastructure as Code (Terraform) is a plus. What we offer you: Labor training Insurance 15 days of vacation Half monthly economic subsidy every 6 months Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more than 20 years, Qualifacts has delivered thoughtful innovation, technology, support, and services to the behavioral health and human services market. Most recently, Qualifacts has been on a mission to expand its portfolio to support the patient continuum, from the initial appointment request to final billing and reporting, and everything in between. Qualifacts has headquarters in Nashville and Tampa with employees across the globe, many with strong healthcare and clinical backgrounds to help bring you the best solutions possible.

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