- Handle end-to-end import and export operations and documentation (hands-on role)
- Coordinate with freight forwarders for both import and export shipments
- Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents
- Follow up on shipment status, delivery timelines, and required approvals
- Ensure accurate data entry, reporting, and documentation using Excel and internal formats
- Manage export processing in a high-volume environment (30+ export shipments per month)
- Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution
- Maintain organized shipment records, logs, and supporting documents
- Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps
Requirements
- Must have practical experience handling BOTH import and export forwarding operations (Import-only or export-only experience will not be considered)
- Experience in manufacturing environment is preferred
- Strong working knowledge of Excel (daily usage is required)
- Good attention to detail and ability to manage repetitive operational tasks accurately
- Able to work independently and manage routine workflows with minimal supervision
- A “leader-type” profile who can take ownership of operations, even in a small team
- Age target: 30 to 35 years old
Benefits
- Transportation Allowance
- Meal Allowance
- Diligent Allowance
- Provident Fund
- Other Incentives
- Bonus
- This position is also designed as a successor role. The selected candidate will be developed to step up to the Senior Supervisor position within 2to3 years