Job Description: Hours: Monday, Thursday, Friday, Saturday, Sunday - 4 am - 8 am ESSENTIAL JOB FUNCTIONS Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for children and adults in the State of Kentucky. Completes and files reports via the State Web Portal and monitors status of callers' situations through case follow-up with State Child and Adult Protective Services workers. Acquires the knowledge and skills needed to interview clients and gathers needed information to accept Abuse line Intake referrals. Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift. Screens for suicide/ homicide risk for callers and connect callers meeting criteria for crisis intervention services to Crisis Intervention Counselors. Attends and participates in staff meetings, required CIC and SCS ongoing training events and completes all Abuse Line training required by the State Child and Adult Protective Services. Provides educational information and resource referral to callers seeking assistance with issues pertaining to child and/or adult abuse issues. Maintains confidentiality of all information contained in abuse line reports and adheres to all CIC and SCS ethical codes of conduct. Presents a professional demeanor in all interactions with internal and external customers. Ability and willingness to work third shift and/or weekend and holiday hours as a requirement of all positions. EDUCATION Sixty hours completed undergraduate course work (or current undergraduate student status) in Sociology, Social Work, Psychology, Education, Human Services, Business, or a related field of study. EXPERIENCE Minimum of six months experience in social services/ mental health services preferred. An equivalent combination of education and experience may be considered in lieu of the 60 hours undergraduate course work. PHYSICAL DEMANDS Position has no unusual physical demands. May involve modestly unpleasant situations such as offensive language from callers. Time Type: Part time Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.

more at Sevencounties.

13 Jul, 2026

Sevencounties

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Salary not listed

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