Job Summary
We are looking for an experienced Functional Business Analyst (FBA) with hands-on experience in either Digital Banking Channels or Cash/Core Banking. The ideal candidate should have strong functional analysis skills, banking domain knowledge, and the ability to translate business requirements into clear functional specifications.
Key Responsibilities
- Gather, analyse, and document business and functional requirements for banking applications.
- Digital Channels: Prepare User Story Templates (UST), document user stories and acceptance criteria, and develop user journey mockups.
- Cash/Core Banking: Review Functional Specification Documents (FSDs), understand banking workflows, and analyse core banking systems and interfaces.
- Translate business requirements into functional specifications, process flows, and system requirements.
- Work closely with business stakeholders, product owners, developers, architects, and QA teams.
- Conduct gap analysis, impact assessments, and requirement traceability.
- Support solution discussions, functional walkthroughs, SIT, UAT, and defect resolution.
- Ensure requirements align with banking processes, system functionality, and project objectives.
- Maintain functional documentation and communicate changes to relevant stakeholders.
- Support end-to-end delivery of banking technology projects within agreed timelines and quality standards.
Requirements
- Proven experience as a Functional Business Analyst in the banking or financial services domain.
- Strong experience in at least one of the following areas:
- Digital Channels: Digital banking applications, user stories, UST, user journey mapping, wireframes/mockups, and customer-facing banking journeys.
- Cash/Core Banking: Cash management, core banking systems, FSD review, banking workflows, transaction processing, and system integrations.
- Ability to understand business requirements and translate them into functional documentation.
- Experience working with Agile/Scrum or Waterfall delivery methodologies.
- Strong analytical, documentation, communication, and stakeholder management skills.
- Experience supporting SIT/UAT and collaborating with technical and business teams.
- Banking project delivery experience is essential.