HOATalent is hiring on behalf of Hales Property Management
Role: Community Association Manager
Salary: $70,000 - $80,000/year, plus bonuses ($6,000-$12,000 estimated bonus and commission)
Location: Chicago, IL (in-person for 6 months; hybrid schedule after training period)
About the Role
As a Community Association Manager (CAM), you'll be the go-to partner for a portfolio of condominium and homeowner associations — the person Boards and homeowners trust to keep things running smoothly. You'll manage day-to-day operations, guide Boards through decisions, oversee vendors and projects, and help associations stay financially healthy. If you like variety, relationship-building, and seeing tangible results from your work, this role offers all three.
What You'll Do
HOA & Condo Portfolio Management
- Serve as the primary point of contact for HOA Boards and homeowners across your portfolio
- Attend Board meetings and help guide sound decision-making
- Prepare clear management reports and communications
- Ensure associations operate in line with their governing documents and rules
Property Operations & Maintenance
- Coordinate maintenance, repairs, and vendor services across properties
- Conduct regular inspections and quality control reviews
- Manage capital improvement and construction projects from bid to completion
- Solicit vendor bids, evaluate proposals, and oversee contractor performance
- Step in on emergency or after-hours property issues as needed
Financial & Administrative Oversight
- Assist with annual budgets and long-term reserve planning
- Review financial statements, invoices, and operating expenses
- Monitor vendor contracts and association expenditures
- Support associations' long-term financial health
Relationships & Leadership
- Build genuine, trusted relationships with residents, Boards, vendors, and internal teams
- Resolve homeowner concerns with professionalism and care
- Keep association records accurate and well-organized
- Bring ideas to the table that make operations run better
Requirements
Required Experience
- 3+ years of property management, HOA management, condominium management, or residential portfolio management experience
- Experience working directly with homeowners, residents, or HOA Boards
- Experience managing vendors, maintenance projects, and property operations
- Strong organizational skills with the ability to manage multiple priorities
Preferred Qualifications
- Illinois CAM License or CMCA certification
- Experience managing condominium or HOA portfolios
- Construction, maintenance, or capital project management experience
- Financial reporting, budgeting, and contract management experience
- Familiarity with HOA governing documents and Board meeting processes
Skills & Competencies
- Excellent communication and customer service skills
- Strong problem-solving and conflict resolution abilities
- Ability to work independently in a fast-paced environment
- Strong attention to detail and time management
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Experience with property management software is a plus
Benefits
Schedule:
- First 6 months (training period): In-office 5 days per week
- After 6 months: Eligible for up to 4 work-from-home days per week
Why You'll Love Working Here
- Competitive pay ($70K–$80K) plus performance bonuses
- Industry-leading healthcare: medical, dental, life insurance, and HSA
- Retirement savings plan
- Generous PTO
- Flexible, hybrid schedule after training
- Corporate-sponsored wellness program
- Quarterly company outings and events