Work-life balance: flexible working hours, full compensatory time off for accumulated overtime and monthly allowance for home-office
A lot of responsibility in an international team, right from the very beginning
Office in the middle of vibrant Berlin-Kreuzberg
Regular meetings with the international teams
Competitive salary (Bachelor/Master 600€/month)
Your tasks and responsibilities
Customer Communication Management: You work well-structured and goal-oriented in our customer service (in Portuguese), with customers who want to book a camp or have already booked via phone, e-mail or WhatsApp
Booking Management: You manage bookings efficiently and proactively, ensuring that the whole process runs smoothly and flawlessly
Account Management: You handle the contact with our existing partners (camp organizers & language schools) and help build & maintain strong relationships (creating & updating programmes, adding new trips, maintaining availabilities)
Product Management: You create and maintain camp content on our platform as part of our content team (travel description, FAQ & others)
Digital Marketing Management: You work on our main online marketing channels (SEO, GEO, social media & newsletters) and analyse the campaigns with professional tracking tools.
Your profile
You like working with an ambitious team
You are customer-oriented and communicate clearly and empathetically via phone, email, and WhatsApp
You are well-organized and able to manage several processes at the same time (bookings, partner communication, content creation)
You like writing and editing texts, with a strong sense for details and a perfect grammar
You are fluent in Portuguese and English
Knowledge of other languages (German, Dutch, Spanish, French, Italian) is a plus
You are interested in developing your career in a dynamic, intercultural environment
The internship is mandatory part of your university program and lasts at least 3 months
Bonus: You attended a summer camp - as a participant or as a camp counselor
About Juvigo
Juvigo is Europe’s most comprehensive booking platform for holiday camps and youth trips and one of the fastest growing tourism companies in Europe. We are particularly characterised by our growing diversity and constant professionality. Our international team is located in Berlin Kreuzberg.
Language
Portuguese & English
Department
Juvigo
more at Juvigo.
24 Apr, 2025
Juvigo
Projekt- und Account-Management Jugend- und Sprachreisen (m/w/d)