The Role
The Assistant Property Manager supports the daily operations, compliance activities, resident relations, and financial processes of assigned affordable communities.
This role is ideal for a detail-oriented housing professional who is experienced with affordable-housing compliance, enjoys supporting both administrative and resident-facing functions, and thrives in a fast-paced, team-oriented environment.
Key Responsibilities
Compliance & Reporting
- Assist with compliance tasks, including gathering required documentation for initial certifications, annual recertifications, and interim changes.
- Maintain organized, accurate, and audit-ready resident files in accordance with IRS Section 42 and OHCS requirements.
- Support preparation and submission of recurring compliance reports to investors and state agencies.
- Stay informed of basic LIHTC rules, income limits, and rent changes to ensure files and records remain compliant.
Financial & Administrative Support
- Assist with rent collection, payment posting, deposit preparation, and monitoring delinquency reports.
- Support repayment plan documentation and resident financial communication.
- Provide administrative support for the preparation of annual budgets and monthly variance reports.
- Help track expenses, process invoices, and maintain accurate financial documentation.
Marketing & Outreach
- Assist with leasing activities, including tours, application processing, income verification, and waitlist management.
- Ensure accurate and up-to-date unit listings across digital marketing platforms and community postings.
- Support community outreach efforts and maintain positive relationships with local referral partners.
- Monitor basic market trends and share observations with the Property Manager.
Operations Support
- Support the Property Manager in daily property operations, ensuring policies, procedures, and compliance standards are consistently followed.
- Help coordinate maintenance requests, vendor scheduling, and follow-up communication with residents.
- Assist with property inspections, ensuring units and common areas meet company and safety standards.
- Provide on-site leadership in the Property Manager’s absence, following established guidelines and protocols.
Resident Experience
- Provide exceptional customer service to residents, addressing questions, concerns, and requests professionally and promptly.
- Support enforcement of community rules and Fair Housing compliance.
- Assist with resident notices, communications, and community engagement activities.
- Promote a positive and supportive environment while maintaining program integrity.
Qualifications
Required
- 1–2 years of affordable housing experience, including exposure to compliance processes.
- Proficiency with Yardi or similar property management software.
- Basic understanding of Section 42 regulations, OHCS guidelines, and Fair Housing laws.
- Strong organizational skills, accuracy, and ability to prioritize multiple tasks.
- Excellent communication and customer service skills.
- Valid driver’s license, reliable transportation, and proof of insurance.
Preferred
- Experience with other affordable housing funding programs such as HUD, HOME, PHB, RAD, PBV, or MULTE.
- Leasing, marketing, or outreach experience in a property management setting.
- Industry certifications such as ARM, CAM, HCCP, or equivalent.
Job Type: Full-time
Benefits:
- 401(k) with employer matching
- Dental, vision, and health insurance
- Life insurance
- Paid time off
- Parental leave
- Employee assistance program
- Employee discounts
- Referral program
About Meritus Property Group
Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.