At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care. About the Role You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager and client services officer. Usually, your day will involve: Day to day roster management of Working Roster & assisting with Master Roster Be a leader to staff, helping them to grow The following tasks will be required from time to time - Friendly customer service to everyone – whether in person, on the phone or over email Managing the front desk, answering calls and managing emails Welcoming visitors, volunteers, contractors to the home Assisting with ordering supplies and staff uniforms Keeping on top of paperwork – record keeping, filing etc Showing off our home to future residents and their families Supporting the office manager and residential aged care manager in their daily tasks You’ll be a people person and problem-solver, with high attention to detail. You’ll also have: A real desire to make a difference in people’s lives Strong interpersonal and communication skills, both verbal and written A proactive attitude and ability to work in a fast-paced environment Solid computer and data skills Previous experience in a reception/administration position (highly regarded) Benefits available: Retail savings with the Blue Light Card Discounted car hire Employee Assistance Program for you and your family Free Wellbeing App to support your mental and physical health Novated leasing for vehicles Workplace banking support ACN membership discounts for nurses Discounted health insurance with nib health Discounted JB HiFi As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply now! Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know. Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided. Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes. If you are looking for a rewarding career within one of Australia's largest age care providers (and growing), and are passionate about making a difference, then we would love to hear from you. Apply online to one of our current vacancies or if there isn't a suitable role available set up an job alert so you will be notified when a suitable role becomes available. At Estia Health, we're more than just a workplace, we're a community dedicated to enriching lives and making a difference. It you're passionate about aged care and want to be part of something meaningful, you've found your home. When you join the Estia Health family, you'll feel it: the warmth in every greeting, the care in every action and the sense of belonging that sets us apart. For our residents and team, this isn't just a place, it's family. Our Family.

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