General Description
The Youth Services Specialist provides individualized workforce development services to youth clients ages 18-24, supporting career exploration, job readiness, and employment placement. The role delivers assessments, career coaching, and referrals while collaborating with internal teams and community partners to connect clients to opportunities. This is a performance‑based position responsible for managing an active caseload, maintaining accurate documentation, and meeting monthly program and placement benchmarks.
Responsibilities
- Conduct client intakes and comprehensive assessments to identify employment, education, training, and supportive service needs.
- Develop and manage individualized career and action plans through one-on-one coaching, mentorship, and ongoing progress monitoring.
- Review resumes, assess job readiness and eligibility, and facilitate job readiness, career development, and youth-focused workshops.
- Refer clients to vocational training, supportive services, and recruitment events; collaborate with Account Managers and Community Partners to support job placement.
- Manage an active caseload, coordinate schedules for assessments, trainings, and advisement, and meet or exceed monthly performance KPIs and placement targets in a results-driven environment.
- Maintain accurate case notes, enter data into case management systems, and generate reports to track participation, outcomes, and performance metrics.
- Collaborate closely with the Training team to align Career Services programming with curriculum, skill development milestones, and training outcomes.
- Reinforce the connection between financial stability and employment success by encouraging participant engagement with the Financial Empowerment Team.
- Align pre‑employment coaching with post‑employment supports related to workplace expectations, career advancement, and long‑term success.
- High School Diploma or GED required; college coursework or degree in a related field preferred, or equivalent relevant experience.
- Minimum of 2–3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
- Experience working with diverse populations, including youth adults ages 18-24 or individuals facing employment or socioeconomic barriers.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint) and ability to accurately enter data, track outcomes, and generate reports.
- Bilingual abilities (Spanish, Creole/French, Russian, or similar) strongly preferred.
- Strong coaching, communication, and interpersonal skills, with the ability to motivate clients toward employment and education goals.
- Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
- Ability to work effectively in a fast‑paced, team‑based environment and collaborate with internal staff and external partners.
We provide:
- Competitive wages for high performance
- 11 Paid Holidays
- PTO
- Tuition reimbursement
- Guided Professional Development Plans
- Summer Fridays
- Weekly Wellness Sessions
- Medical/Vision/ Dental
- Employer Paid Life Insurance
- Employer 401k Contributions
- Employee Referral Bonus
- Employee Assistance Programs
- Company Picnics Volunteer Experiences
- Access to Free Financial Counseling
- Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.
About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].