Financial Navigator - Henry Ford Health
Job Title
Financial Navigator
About the Department
Community Care Services at Henry Ford Health is dedicated to expanding access to care through community-based programs. Our team connects individuals with essential health resources, support services, care coordination, home health care, and hospice services. We are committed to making a meaningful impact across diverse populations, ensuring that every patient receives the care they need, where they need it.
Role Overview
As a Financial Navigator, you will play a critical role in assisting uninsured, under-insured, and insured patients/guarantors with their financial obligations for prior and current care. You will work independently to ensure accurate financial information is obtained, resolve financial obligations, and connect patients with available resources. Your work will directly support patients, families, and healthcare providers in navigating complex financial situations.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Assist patients and families in understanding and resolving their financial obligations for healthcare services.
- Coordinate with insurance carriers to determine healthcare coverage and options.
- Advise patients on available financial assistance programs and assist with application completion.
- Collaborate with physicians and healthcare providers to determine long-term care needs.
- Coordinate activities with clinics and hospital departments to ensure seamless patient care.
- Maintain patient privacy and confidentiality in all interactions.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now to become a Financial Navigator at Henry Ford Health!
Required Qualifications
- High school diploma or G.E.D. equivalent.
- Two (2) years of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
- Ability to read, write, spell, and perform mathematical calculations accurately.
Preferred Qualifications
- Associate Degree with coursework in mathematics, accounting, and computer science.
- Additional coursework in accounting, computers, financial counseling, and medical terminology.