Contingent position
Hours vary depending on need
Must work at least one 12 hour shift per week.
About the Department
Located in the picturesque setting of Grand Blanc, Genesys is nestled among rolling hills and acclaimed golf courses, including a stop on the PGA Tour Champions. This vibrant community offers a blend of small-city charm and top-tier amenities, with excellent schools and easy access to Flint, Detroit, and Northern Michigan. At Genesys, we pride ourselves on delivering exceptional care while fostering a supportive and collaborative environment for our team members.
Role Overview
As a Rep-Patient Access, you play a vital role in ensuring a seamless patient experience by accurately scheduling prescribed procedures and managing patient registration. You¿ll communicate with patients, participants, and staff to gather essential information, coordinate schedules, and provide pre-service counseling. Your work directly supports efficient clinical operations and enhances patient satisfaction.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Gather necessary demographic, insurance, and clinical information from patients and enter it into the appropriate database.
- Schedule patient procedures efficiently, optimizing both patient time and clinical resources.
- Coordinate and communicate patient schedules with relevant parties.
- Assist with insurance pre-certification and authorization processes.
- Provide counseling to patients or their representatives regarding pre-service requirements and instructions.
What You Will Need
Required Qualifications
- Ability to communicate effectively with patients, participants, and staff.
- Proficiency in gathering and entering demographic, insurance, and clinical information.
- Skill in scheduling patient procedures and coordinating schedules.
Preferred Qualifications
- Experience with insurance pre-certification and authorization processes.
- Previous experience in patient registration or healthcare administration.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development in a supportive and innovative environment.
Join Our Team
Ready to make a difference? Apply now and be part of our commitment to exceptional care.