Service Delivery Leader - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Area Record to Report Manager (ARM) serves as the primary liaison between the AREA Frontline Units Financial Controlling team and KBS operation delivery, ensuring that Record-to-Report (R2R) operational deliverables meet the expectations of the Unit Financial Controlling stakeholders. This role involves overseeing R2R Centre of Scale (CoS) operations to ensuring quality, compliance, and robust internal controls. The ARM will act as operational business partner to FL units, manage end-to-end R2R deliverables and ensure impactful outcomes that meet user expectations. Additionally, the ARM is responsible for cross-functional governance to resolve the issues with upstream processes and addressing EY audit queries. •Primary Liaison: Serve as the main point of contact between the AREA Frontline Units Financial Controlling team and KBS operation delivery. •Operational Oversight: Supervise Record-to-Report (R2R) Centre of Scale (CoS) operations, ensuring quality, compliance, and robust internal controls. •Business Partnership: Act as a business partner to units, managing end-to-end (E2E) operations to achieve impactful outcomes. •Quality and Compliance: Ensure R2R deliverables meet high standards of quality and adhere to regulatory requirements. •Cross-Functional Governance: Oversee cross-functional governance to resolve issues with upstream processes. •Customer-Centric: Committed to improving performance metrics related to end-user experience (UX) KPIs. O in improving and stabilizing the reconciliation process (between S Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Certified Financial Analyst (CFA) - SkillabSkillab, Certified Information Systems Auditor (CISA) - The Institute of Chartered Accountancs of India (ICAI)The Institute of Chartered Accountancs of India (ICAI), Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning Required Skills Banking Capital Markets, Data Analytics, External Reporting, Financial Analysis Reporting, Intercompany Accounting, Oracle ERP Applications, People Leadership, Performance Testing, Predictive Forecasting, Process Standardization, SAP Enterprise Resource Planning (ERP), Stakeholder Management Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - F&A - R2R Remote Type - Hybrid Work Shift - Any (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.

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