Position Summary:
The Wraparound Facilitator is the member of the care team that will engage high-need youth and their
families in developing, implementing, and monitoring an intensive, individualized care plan. This
includes helping the care team develop a natural support system, working on the development of an
integrated plan and establishing a strong relationship with the family. This partnership is important as
the youth and family work to address challenges and make changes to their lives.
The Wraparound Facilitator helps the family develop a positive view of the future through various activities,
identifying and promoting resources available for the youth and family in their home community while
safeguarding the process to ensure that the principles and steps of the Wraparound process are
delivered with the highest possible fidelity to the model.
Essential Functions:
• Model and act in accordance with Everstand's core values: safety, empathy, relationships, and
impact.
• Honor differences, acknowledge uniqueness, and amplify all voices. Model the use of inclusive
language.
Demonstrate and practice Everstand's leadership mindset, “Choose kindness. Solve problems
and learn together. Make it happen.”
• Coordinate initial meetings with youth and family, ensuring the completion of intake
documentation and necessary assessment tools in the identification of strengths, service
needs, and transition plan.
• Facilitate the development of the Wraparound care plan for each youth and family ensuring
that the plan demonstrates youth and family voice and includes clear needs statements,
strength-based strategies, and outcomes that are measurable and specific.
• Collaborate with Wraparound care team to develop a crisis and safety plan to ensure the
safety of the youth, family, and community.
• Coordinate and facilitate ongoing child and family team meetings.
• Meet agency productivity and documentation expectations with regards to weekly
meaningful contact with youth and families.
• Meet face-to-face with clients in their home or community for the provision of services.
• Continuously reassess the needs of the youth and family with the care team and modify the
care plan as needed, ensuring all members of the Wraparound care team are updated in a
timely manner regarding plan modifications.
• Evaluate the youth and family’s progress towards goal achievement and keep all parties
informed with regards to progress toward achieving care plan goals.
• Motivate and support family involvement through the identification and inclusion of
informal supports.
• Facilitates youth and family efforts to obtain any financial assistance or services for which
they may be eligible under federal, state, and local regulations.
• Seeks community resources first with the assistance of the team and modifies the care plan
whenever services or resources need to be added and/or deleted.
• Maintain effective working relationships with families, children/youth, colleagues,
consultants, and community agencies to include scheduling home visits, notifications of
serious incidents, follow-up on all ongoing documentation needs.
• Complete required documentation and reports within the defined timelines including case
notes, state and agency data collection, financial and programmatic reporting, assessments,
care plan documentation, transition/discharge planning and post-discharge follow-up.
• Provides or secures support and crisis/emergency services for the youth and family through
face-to-face contact, phone contact or availability by an on-call system.
Provide 24 hour on call (at home) phone support on a rotational basis.
• Identify supervision and/or professional training needs to supervisor as they arise.
• Demonstrate the ability to effectively express ideas clearly and concisely, orally and in
writing.
• Demonstrate the ability to engage youth and families in a positive therapeutic alliance.
Non-Essential
• Assist with transportation needs of youth and family as needed.
• Obtain and maintain certification as a “user” in BCC’s electronic health record software
system
Supervisory Responsibility:
N/A
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
In the nature of being at a residential and school living environment there may be times you experience
conditions in which challenging behavior can be exhibited from our youth to include but not limited to,
physical agitation, physical violence and/or emotion outburst. This position will require that you enter
the homes and communities of the youth and families that we serve, you will need to have knowledge
of safe home visiting practices.
Position Type/Expected Hours of Work:
This is a full-time position. Typical office hours are Monday- Friday 8:30 a.m to 5:00 p.m., though the schedule requires
flexibility based on the availability of youth and families served. This position is eligible for flex schedule per Everstand's policy and
procedures. This position is essential during inclement weather for on-call support.
Travel
Travel is primarily local during work, although some out-of-area and overnight travel may be expected
by personal vehicle and/or agency vehicle dependent upon supervisor approval. Frequent local travel
will be required within the home communities of the youth and families served. Talent will follow
company procedures for work-related travel and expenses.
Minimum Required Qualifications
A two-year degree (Associates) in a human services field with two years’ post graduate work experience in this field and certification
in an on-line case management training developed by the Bureau for Medical Services.
Requie Education and Experience
• A four-year degree (BA or BS) in a human service field with one year’s post graduate experience
in a related field.
• Master’s Degree in a human service-related field from an accredited college or university
• Documented experience, training or credentialing in Wraparound programming.
• Lived experience with child welfare and human serving systems. This includes parents, children,
youth, resource families, caregivers and adoptive parents who have experienced the impacts of
the system firsthand. Lived experience is crucial for understanding the realities faced by those
involved in child welfare and for informing policy and practice.
• Experience working with or living with youth that have complex emotional needs.
• A solid knowledge of community resources and different child-serving systems.
Additional Eligibility Qualifications:
• Must pass new hire orientation successfully and maintain up to date training hours in
compliance as required and thereafter
• Ability to effectively express ideas clearly and concisely, orally ad in writing; computer literate.
• Able to work cooperatively with others.
• Able to learn and effectively utilize different technology platforms.
• Excellent computer use knowledge with Microsoft Windows 10 and 365 Office products,
including Word, Excel, PowerPoint, and Outlook.
• Ability to keep an electronic calendar (Outlook).
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.
What does the benefits package look like?
- Generous Paid Time Off
- Accrue three (3) weeks of vacation annually, plus two floating holidays and 10 paid company holidays each year—providing 30+ days of paid time off.
- Paid Leave: Paid sick leave and bereavement leave.
- Comprehensive Health Coverage: Medical, dental, and vision insurance with eligibility beginning on your first day of employment.
- FREE Employee Health Insurance: Everstand provides employee-only medical coverage at no cost through Allied Health.
- Retirement Savings: Retirement plan with an employer match of up to 3%.
- Tuition Reimbursement: Eligible after three months of employment, with reimbursement of up to $5,000 annually for approved educational expenses.
- Additional Benefits: Access to a variety of voluntary and employer-sponsored benefit programs designed to support your financial, personal, and professional well-being.
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