Job Description: Key Responsibilities Create and maintain operational documentation, SOPs, and knowledge articles. Administer Domino server infrastructure across primary and disaster-recovery data centers, including clustering, replication, and backup/recovery processes. Manage Domino Directory, mail routing, replication, clustering, and server performance. Perform installation, upgrades, patching, and migration activities across Domino environments. Manage user administration: account provisioning/deprovisioning, password resets, and access/security / certificate management. Monitor server health, performance, and availability across development, production application, web, administrative, mail, and reporting servers. Maintain the Domino security framework, including access control lists (ACLs), authentication, and web access configuration. Coordinate with HCL vendor support for Domino platform and infrastructure-level issues; track and escalate defects within HCL's supported scope. Support disaster-recovery readiness: maintain replicated systems, clustered application servers, and backup web servers at the secondary site. Partner with the Domino development function and business stakeholders to assess the operational impact of upgrades (Domino, Windows, Office, DB2) on production workflows. Manage users, groups, mail databases, ACLs, ID-related activities, and Domino administration tasks. Work with infrastructure and application teams during upgrades, migrations, and major incidents. Create and maintain administration runbooks, architecture diagrams, and dependency maps. Support Exchange Online / Microsoft 365 mailboxes, shared mailboxes, distribution groups, permissions, and mail-flow-related issues. Handle incidents, service requests, changes, and problem tickets within agreed SLAs. Mandatory Skills Minimum 4–6 years of overall support experience Strong hands-on experience with HCL Domino / IBM Lotus Notes administration Domino server administration and troubleshooting Mail routing, replication, ACL/database access, user/group administration Domino Replication & Clustering Working knowledge of Domino security models, ACLs, and web (iNotes/HTTP) access configuration Good knowledge of Exchange Online / Microsoft 365 Good troubleshooting and communication skills Preferred Qualifications HCL Domino administrator certification. Domino upgrade/migration experience, particularly exposure to newer Domino versions. Experience with PowerShell for Exchange Online administration. Knowledge of Microsoft Entra ID and hybrid messaging environments. Experience working in enterprise managed-services/support environments. Knowledge of migration or coexistence between Domino/Notes and Microsoft 365. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Sr Analyst III Infrastructure Services.

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